Public Offer for Services
Edition of May 15, 2026
This public offer (the «Offer») is the formal proposal of Individual Entrepreneur Borzenkov Nikita Yurievich, OGRNIP 317385000055729, INN 381296670594 (the «Service Provider»), to enter into a services contract with any individual (the «Client») who accepts it on the terms set out below.
1. Subject of the contract
The Service Provider undertakes, upon the Client's order, to prepare a personal astrological reading (the «Natal Chart») and deliver it as a PDF document via the personal account on aistre.io. The Client undertakes to pay the price in effect at the moment the order is placed.
Three product types are available:
- Personal Natal Chart — an astrological reading of the Client based on their date, exact time, and place of birth.
- Compatibility Chart — a synastry reading of the Client and a second person based on the same astrological data. The Client confirms they have the second person's consent to processing of their personal data to the extent required for the calculation.
- Financial Chart — an astrological reading focused on income, money cycles, and financial decision-making.
The content of each Natal Chart is the author's interpretation of astrological data, generated in an automated way using algorithms and language models.
The full list of paid services with current prices is set out in the Pricing document, which is an integral part of this Offer.
2. Acceptance of the Offer
Acceptance of the Offer is the Client's click of the payment button for the order on the site. From that moment the contract is deemed concluded on the terms of this Offer, and the Client confirms that they have read and agree to the Privacy Policy, Personal Data Processing Consent, and Terms of Use.
3. Price and payment
Prices are stated in the Pricing document and on the order checkout page in Russian rubles and include all taxes and fees required by law (the Service Provider applies the simplified taxation system, 6% income; VAT does not apply).
Payment is made as a single charge by non-cash means via JSC Tinkoff Bank acquiring using 3-D Secure. The Client's card details are not transferred to the Service Provider during payment and are handled exclusively by the acquiring bank.
A fiscal receipt under Federal Law 54-FZ is issued at the moment of payment, sent to the Client's email, and available in the personal account.
Bundle discounts apply (−15% for two charts, −30% for all three) along with promo codes published on the site. All discounts are automatically reflected in the order total before payment — the Client is responsible for reviewing them.
4. Service delivery timeline
The service is performed automatically immediately after the acquiring bank confirms payment. The process includes:
- astronomical calculation of the natal chart from the supplied birth data;
- interpretation of key chart elements by algorithms and language models;
- generation of the PDF document;
- placement of the finished PDF in the Client's personal account;
- delivery of a ready notification to the Client's email.
In most cases the service is delivered within 5 (five) minutes. The maximum delivery time is 24 (twenty-four) hours from the moment of payment. The service is deemed delivered when the order enters the «Ready» status in the Client's personal account.
The finished Natal Chart remains available to the Client for download in their personal account indefinitely — until the Client deletes their account, or until the service is discontinued with no less than 30 days' prior notice to the Client.
5. Refunds
Pursuant to Article 32 of the Russian Federation Law No. 2300-1 of 07.02.1992 «On Consumer Rights Protection», the Client may withdraw from the contract at any time before the service is actually performed, subject to reimbursing the Service Provider for expenses actually incurred. Refund rules are applied as follows:
- Before the calculation begins (the order is paid but processing has not started) — the full paid amount is refunded with no deductions.
- During the calculation (the order is in «In Progress» but not yet «Ready») — the refund is issued less actually incurred costs: the language-model invocation cost and related infrastructure. The deduction does not exceed 50% of the order value and is communicated to the Client before the refund is processed.
- After generation is complete (the order is in «Ready» status) — the service is deemed properly performed and refunds are not provided, except for material defects (Article 29, item 1 of the cited law).
A material defect means an error in the astronomical calculation caused by the Service Provider (for example, an algorithm malfunction), or absence in the Natal Chart of mandatory content stated on the product page. A divergence between the interpretation and the Client's expectations, as well as inaccuracies caused by the Client supplying incorrect birth data, are not material defects.
Refund procedure: the Client emails info@aistre.ru with subject «Refund for order #…», stating the order number and the reason. The Service Provider reviews the request within 10 (ten) business days and responds via the same email. If approved, the refund is issued to the card used for payment within the same period. The time the money takes to land in the Client's account depends on their card issuer.
6. Liability
The Natal Chart is an artistic and psychological product of astrological interpretation. It is not medical, psychological, psychotherapeutic, legal, financial, or investment advice. The Service Provider is not liable for decisions made by the Client based on the content of the Natal Chart.
The Service Provider is not liable for inaccuracies in the result that arise because the Client supplied knowingly false, incomplete, or inaccurate data (date, exact time, place of birth, name, gender). The Client confirms the accuracy of the data they supply at the moment of accepting the Offer.
The Service Provider is not liable for the Client's inability to receive the service due to circumstances beyond the Service Provider's reasonable control (payment provider failure, the Client's mail service outage, the Client's internet problems).
7. Intellectual property
The finished PDF document of the Natal Chart is licensed to the Client for personal, non-commercial use. Redistribution, resale, public display, and posting of the PDF in the public domain are not permitted. Copyright in the design, text templates, and interpretation algorithms is retained by the Service Provider.
8. Personal data
Personal data of the Client is processed in accordance with the Privacy Policy and the Personal Data Processing Consent. The Client confirms they have read these documents at the moment of accepting the Offer.
9. Governing law and dispute resolution
The relationship of the parties is governed by the law of the Russian Federation. All disputes are first resolved through pre-trial settlement by email correspondence at info@aistre.ru. The Service Provider's response time is 30 (thirty) calendar days. If no agreement is reached, the dispute is subject to court resolution under the jurisdiction rules established by consumer-protection law. This does not affect any mandatory consumer-protection rights you may have under your local law.
10. Changes to the terms
The Service Provider may unilaterally amend this Offer. The current edition is always published at aistre.io/legal/offer. The edition of the Offer that was in effect at the moment a specific order was paid applies to the relationship under that order.
11. Service Provider details
- Full name: IE Borzenkov Nikita Yurievich
- OGRNIP: 317385000055729
- INN: 381296670594
- Registered address: 664081, Russia, Irkutsk Region, Irkutsk, Yubileiny microdistrict, 12, apt. 89
- Email: info@aistre.ru
- Website: aistre.io (international) / aistre.ru (Russia)
Bank details for non-cash payments by legal entities are listed on the Contacts & Details page.